·
ABTA
welcomes new directory
· Wins "Best of the European Web" award from Europe Online.
The
first ‘disability-friendly’ world airline directory was launched last week.
The airline directory has been incorporated into the same web site as the
successful everybody.co.uk hotel directory. It now lists all the world's major airlines with information summarising
each airline's procedures and regulations for handling the global concerns of
people with disabilities when flying.
Issues covered include carriage of wheelchairs, carriage of guide/service dogs, ability to provide oxygen, boarding procedures, seating arrangements and the airlines ability to provide for special dietary requirements. Also covered is disability training of cabin crew, whether or not medical clearance for passengers is required and the availability of emergency procedures in different formats such as Braille or large print.
The directory, like its sister UK hotel directory, is
aimed at the estimated 75m+ people with disabilities worldwide who travel
each year, their friends, families and carers. It also caters for anyone
including travel agents and tour operators who need such information.
"The Allgohere Airline Directory is already
creating enormous interest. The airlines themselves were co-operative on the
whole, but there are still the likes of TAP Air Portugal, Air India and Air France who
haven't provided information to date, and apparently think it acceptable for
travel agents to have to write a letter to their head office each time a
passenger with a disability wishes to fly with them! Hopefully the directory’s
new airline section will make travelling far easier and more accessible for
people with disabilities. "
ABTA, the Association of British Travel Agents, has welcomed The Allgohere Airline Directory. Keith Richards, ABTA's Head of Consumer Affairs said -
"Disabled or not, everyone has different needs. With over 650 tour operators and over 7000 travel agent offices carrying the well-known ABTA logo, the vast majority of package holidays are sold by ABTA companies. ABTA is working to dispel disability myths and stereotypes by making travel and mainstream holidays accessible to all. The provision of reliable, accurate accessible information is absolutely key to that. Everybody's Airline Directory is an important initiative and the information it contains can only help agents and operators ensure that the travel and holiday experience is enjoyable, safe and accessible to disabled customers."
Directory’s
Background
Managing
Editor's Background
The Managing Editor of the website
is Jonathan Kaye (28) and as a wheelchair user, he understands disability
travel issues only too well. He is
also a disability consultant specialising in issues concerning access to goods
and services.
Jonathan
Kaye
Telephone/Fax:
01923 840463
E-mail:
editor@everybody.co.uk